Shipping and Returns

We are pleased to offer FREE shipping for all orders within Australia.
Unfortunately we do need to charge for overseas shipping, as outlined below:
Europe $30 AUD
Asia $30 AUD 
We accept returns within 7 business days from the date of receiving the item, within Australia. All international exchange requests must be submitted within 21 days from the original shipping date. 
Exchange requests outside of this grace period will not be accepted. 

To begin the exchange process, please email us at howdy@pieds.com.au for an approved return authorisation and exchange form. 

Upon returning your shoes, please ensure the following items are enclosed with your return;

  • You must print and complete an exchange form and your original receipt as proof of purchase, and enclose it with your shoes
  • Sandals have not been worn and are in original packaging
Pieds do not cover return postage costs. We suggest you register for tracking and insure your return package in the unlikely case of loss or damage.
Our exchange postal address is; 

PO BOX 351


VIC, 3162

You will receive your refund through your original method of payment within 5 business days. Note this policy does not include items purchased on sale.
If you think your product is faulty, please contact howdy@pieds.com.au and a customer service representative will be in touch within 3 business days.
We stand by the quality of our sandals & hope you love them as much as we do!