Made by hand in Australia

Shipping + Returns


We are pleased to offer free shipping for all orders within Australia.

Overseas shipping rates are outlined below:

USA $30 AUD
Europe $30 AUD
Asia $30 AUD 

As our sandals are made to order, there are limitations on the returns and exchanges we can offer. Unfortunately, we cannot offer an exchange if you change your mind about the colour or style of sandal.

We can offer a return / exchange if you order the incorrect size.
To support our made to order efforts, which are in place to lighten our footprint on the planet, we ask that you please refer to our sizing guide before placing your order.

Please wear your Pieds inside first, to ensure the size is correct and the style is suitable for your foot. We cannot offer returns for sandals that have been worn outside.

If you are in Australia and you have ordered the incorrect size, please contact us within 7 business days from the date of receiving your sandals to start the return / exchange process.

All international return / exchange requests must be submitted within 21 days from the original shipping date.

Return / exchange requests outside of this grace period will not be accepted. 

To begin the return / exchange process, please email us at howdy@pieds.com.au.

Upon returning your shoes, please ensure the sandals have not been worn and are returned in the original mailing box they arrived in.

We do not cover return postage costs. We suggest you register for tracking and insure your return package in the unlikely case of loss or damage.

 Our exchange postal address is:

PIEDS

PO BOX 351

CAULFIELD SOUTH

VIC, 3162

You will receive your refund through your original method of payment within 5 business days. Note this policy does not include items purchased on sale.